Your Personal Website Support Assistant
Whether you’re starting from scratch or looking to get work done on an existing site, you can rely on Netdigs for website support at every phase of the process.
From registering and configuring a domain name, to setting up web hosting, installing a CMS and improving rankings in search results.
Don’t worry if any of these tehnical terms are alien to you. Contact us to discuss your needs. We will be more than happy to explain them in laymans terms.
Thanks for visiting. And welcome.
Len Johnson, BSc (Hons)
Website Support Specialist
Our Most Popular Website Support Areas
The service areas below are not a definitive list of our website support services. They are listed here to give you a good idea of what we can help you with.
If you can see what you are looking for. The please don’t hesitate to contact us to see how we can help.
Website Audits
Struggling to rank higher in search results and get more enquiries from your website?
You’re not alone. Many businesses have great websites but aren’t seeing the results they want in terms of traffic, visibility, and customer engagement.
Without a clear understanding of what’s holding your website back, it’s easy to miss opportunities for improvement. Issues like slow load times, outdated SEO practices, and poor user experience can drive potential customers away, costing you valuable leads.
That’s where our website audits come in.
They uncover the hidden issues affecting your rankings and user engagement. While our website audit reports deliver a clear, actionable roadmap to optimize your website’s SEO and improve the user experience. Which are both required to drive more enquiries and convert them.
Then it’s up to you: contract someone else to action the steps, do it yourself, or let us help you turn your website into a high-performing asset for your business.
Domain Names
If you don’t already have one, you need a domain name for your site. Such as yourbrand.com, or yourbrand.co.uk.
We don’t insist that you get them from us either. Even though we offer great prices.
Other than registering a domain name, you may need help to configure things. Such as nameservers and other DNS records. Which are tasks that domain registrars will not do for you as a general rule.
Website Hosting
Once you have a domain name, you also need server space to host your website.
Again, these services are plentiful online. But, there can be many technical stumbling blocks to overcome. Especially if you are new to the platform you subsribe to.
As well as mastering, the control panel you get access to. You will have to understand the capabilities of your hosting pacakages and, learn about things like uploading files and setting permissions.
Netdigs can take care of all your web hosting needs. Either by providing low-cost space and VPS cloud hosting for optimal performance. Or, dealing with things on a platform of your choice.
Email Setup
Do you want to have one or more email addresses attached to your domain name? Such as sales@yourbrand.co.uk or info@yourbrand.co.uk?
No problem. Once you have a domain name that is easy to do. If you know where to look. But, there are several types. Including mailboxes, forwarders, autoresponders and others.
Plus, there are additional records you need to set. To prevent your email addresses being flagged as unsafe.
Contact us if you need help with email if you want to avoid headaches from setting things up.
Website Templates
One thing many professional designers tend to play down, is when their designs are based on generic boilerplates, templates or themes.
Using a template is the simplest and cheapest way to get the look and feel of your website sorted quickly. And, there is no reason you should not have a go yourself.
You can still have a unique looking site by customising them. But, you need to be wary of using website builders and code that slow down your site or lead to ranking penalties from search engines.
Website design is usually the cost you can save on most. So, rather than focusing on trying to charge you extortionate website design fees, Netdigs focuses on helping you find the most cost-effective solution.
New Features
It used to be the case that you needed a highly skilled web developer to add complex functionality to your website.
However, modern websites tend to be created in a Content Management Systems (or CMS). Which allows you to plug, pre-built, functionality in.
While that is super handy. However, things can become complicated if you use many different plugins at the same time. And on occasion, they may actually conflict with each other. Leading to a broken site.
So, whether you need help to set up and configure a CMS, or a trouble-shooter to fix issues, our hands-on webmaster service is ready and waiting.
Miscellaneous
Migration involves moving your site from one location to another. Which will involve exporting a database and transferring files among other things if you use a content management system.
While maintenance can be any combination of tasks. Ranging from applying updates for themes and plugins to page speed optimisation and technical SEO audits.
The one thing these tasks have in common, is that they require backups to be made beforehand. Which also means you need to know how to restore a site from a backup if you want to roll back.
Hands-on Help
If you know your technical knowledge and ability has limits. Or, you would simply like to spend your valuable time doing something other than tinkering with a website. Then you should definitely contact us to see if we can do what you need for you.
It costs nothing to ask and our rates are reasonable. So don’t hesitate. Get in touch today.